Inbound Referrals

Streamline your dental clinic’s inbound patient referral management process. Electronically accept referrals to your institution and save time.

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Inbound Referrals helps your dental institution streamline its inbound patient referral process, by electronically accepting and managing referrals from outside sources.

The solution is a joint effort between Exan and HealtheReferrals (formerly Fibroblast). When an outside source wants to refer a patient to your dental institution, they simply complete the referral information in HealtheReferrals web application. This electronically sends the information directly to your axiUm software.

Once submitted, assigned personnel can review the new referral in their Personal Planner and accept or reject it. Accepted referrals can either be attached to an existing patient, or in the case of a new patient, a new patient record will be completed using the demographic information from the electronic referral.

This referral process can help streamline the process and make it easy for outside referrals to connect their patients to your clinic. No more double entry!

Know the Benefits

Discover how your dental organization can benefit from axiUm Inbound Referrals.

Expedites Referral Processing

Drastically reduces the number of steps, by enabling outside sources to submit patient referrals via an online web form.

Improves Attachment Review

Inbound Referrals can include attachments, such as referral letters and images or pictures.

Promotes Secure Transmission of PHI

Eliminates the risks involved with archaic transmission tools such as emailing, faxing and mailing paperwork, thus safeguarding Patient Health Information.

Promotes Patient Care

Provides a great first impression for referral sources, making it easier to connect their patients to your healthcare providers.