Webinars
Webinar Recordings
Watch recordings of past webinars.
What’s New in axiUm 2025.1 – March 19, 2025
Find out what’s new in axiUm Version 2025.1 in this webinar recorded live March 19, 2025. We explore the latest features and enhancements in axiUm, showcasing the key features designed to streamline your workflows and improve efficiency. Discover how to submit claims faster (USA workflows), track statuses in real time, and reduce rejections — all without leaving our platform. Learn how support for CDAnet attachments (Canadian workflows) enable you to submit attachments electronically for faster pre-authorization response time. And get the latest on new API updates that enhance connectivity and automation with external systems.
IntelePeer: Using AI to Transform The Patient Experience – Feb 26, 2025
In this webinar, learn who IntelePeer is, how they help target critical gaps in communication and the overall patient journey, and why their solution stands out in today’s evolving healthcare landscape. Watch a live demo of IntelePeer’s platform in action and see how it integrates seamlessly with axiUm to enhance patient experience. The session wraps up with a live Q&A, where the IntelePeer team answers questions from attendees about implementation, real-world use cases, and best practices. Get insights on how to take your patient communications to the next level with IntelePeer.
What’s New in axiUm 2024.3 – Oct 17, 2024
Find out what’s new in axiUm Version 2024.3 in this webinar recorded live October 17, 2024. We explore the latest features and enhancements in axiUm and provide a walkthrough of our product roadmap, including upcoming initiatives and our long-term vision for axiUm. Discover how to engage patients more effectively with PatientAccess 2.0 and learn how you can efficiently prioritize and manage waitlist appointments with new waitlist sorting and filtering options. We’ve also made enhancements to Patient Info, improving the UI/UX and added a new preferred pronoun field to accurately refer to a patient’s identity. Get insights into new Open Platform Solution (OPS) APIs that enable seamless integration with third-party vendors.
What’s New in axiUm 2024.2 – June 11, 2024
Find out what’s new in axiUm. This webinar – recorded live on June 11, 2024 – highlights the latest advancements in axiUm version 2024.2. Discover a new streamlined patient interface in the much-anticipated PatientAccess 2.0 with new one-way text messaging. Get insights on our Open Platform Solution (OPS) APIs which enable seamless integration with third-party vendors. And discover additional enhancements aimed at improving user experience and efficiency.
What’s New in axiUm 2024.1 – Feb 14, 2024
Find out what’s new in axiUm. This webinar showcases the dynamic enhancements to improve patient care in the upcoming release – version 2024.1. Discover how to streamline your workflow, by effortlessly updating patients’ dental records with the data imported from your medical community through our Carequality integration. Get an exclusive preview of the revamped PatientAccess module, offering an intuitive and improved user experience that ensures your patients are at the forefront of care interaction. And be among the first to experience our upcoming PatientAccess improvements by participating in the BETA program.
What’s New in axiUm – Nov 9, 2023
Find out what’s new in version 7.13 of axiUm. This release introduces several new features for your dental organization. You can now optimize intake for new patients with more flexibility to collect the demographic and contact information you need. You can also expedite insurance claims processing and stay up to date with the new 2024 ADA Dental Claim form. This new version also enables product analytics – you can track and analyze product usage data, enabling your axiUm team to make data-driven decisions that lead to a better user experience and drive the highest-value product improvement. We also provide an update on our axiUm Open Platform Solution (OPS), introduced earlier this year.
What’s New in axiUm Version 7.12
Find out what’s new in version 7.12 of axiUm. This release introduces a new feature which optimizes new patient intake – “New Patient Online Appointment Request”. This feature offers a more streamlined process for new patients to contact the clinic and initiate their enrollment process online, prior to coming in for the appointment. During this webinar you’ll learn how to optimize new patient experiences and improve new patient intake. You’ll discover how new patients can easily communicate with the clinic when they want to become a patient. And you’ll see how staff members can save time, by having patients complete their forms online in advance of their appointment.
What’s New in axiUm Version 7.11
Find out what’s new in version 7.11 of axiUm. This new release has several enhancements that focus on supporting integrations, streamlining the upgrade process, and improving usability throughout axiUm. A new Linked Apps module allows dental institutions to easily integrate an infinite number of other applications with axiUm. Improvements to the overall user experience affecting usability, such as improving the performance of the Scheduler module, have been added. And – coming soon – the new axiUm Open Platform Solution – a generic third-party integration solution via API to support the business needs of dental organizations.
What’s New in axiUm Version 7.10
Find out what’s new in version 7.10 of axiUm. This new release introduces a new Carequality module that offers connectivity with an interoperability framework, allowing your institution to exchange patient data securely across a broad, nationwide network and maintain current patient health records. It also features continued improvements to the upgrade process, the Inventory module, and several enhancements that boost usability based on client feedback.
What’s New in axiUm Version 7.09
Find out what’s new in version 7.09 of axiUm. This new version includes several enhancements for administrators, providers, and users: gain more control over the upgrade experience; save time by integrating the dispensary & inventory modules; generate more accurate & timely financial reports; keep patients informed in accordance with the Cures Act.
Automating Insurance Processing – Reduce Manual Work with Payment Remittance and Eligibility Checks
Discover how to effectively streamline your insurance payment processes in axiUm. Two dental schools experts in revenue cycle management – R. Lynn Conway, Revenue Cycle Director at the University of Iowa College of Dentistry and Carol Sloane, Senior Director of Revenue Cycle Management at NYU College of Dentistry – share how their teams save valuable time and expedite insurance payments using axiUm’s EDI Remittance (835) module.
What’s New in axiUm Version 7.08
Find out what’s new in Version 7.08 of axiUm. Recorded live Nov 17, 2021. In this webinar, we review all the new features and enhancements in version 7.08 of axiUm. Heavily based on client feedback and requests, it includes several enhancements that are focused on usability, and improving access to information for axiUm patients, users, and administrators.
EHR Integration & Interoperability – A Dean’s Perspective with Dr. Mark Wolff
Watch this virtual “Fireside Chat” with Dr. Mark Wolff, Dean at the University of Pennsylvania Dental School and his colleague Mr. Joe Wolk, Director and Senior EH Administrator. Both share the steps they took to integrate Penn Dental Medicine’s axiUm system with the medical school’s Epic solution.
Lab Case Management – A Case Study
Discover how one dental school improved its lab management process with DDX eLab and axiUm. We sat down with the school’s Director of Clinical Systems – David Dodell, D.M.D. – to hear how his team improved communications, documentation, audit trails and security.
Connect with Your Dental Hygiene Education Operations 24-7 and Get Back to Business 40:18
Crisis tends to magnify the real value of connectivity. When you need immediate access to patient EHR data but have no means to do so, business suffers. Now is the time to adapt your clinic strategies for 24/7 connectivity, by starting the “cloud conversation”. It’s time to get your dental hygiene education program back to business!
What’s New in axiUm Version 7.07? 40:57
Find out what’s new in the latest edition of axiUm – version 7.07. Such as new features to support virtual consultations and increase loading speeds. As well, there’s a new functionality to permit the deletion of perio charts, an archiving feature for inactive patient records, improvements to enhance inbound referrals, and enhancements that optimize database size.
Single Health Record 30:40
When a patient enters a healthcare facility, they expect their information to be seamlessly shared amongst the necessary specialties such as medical and dental. Watch our webinar to find out how your health care organization can achieve this Consistency of Care.
BigMouth Dental Data Repository 38:55
To effectively conduct research, dental schools can greatly benefit from access to patient data derived from multiple electronic health records (EHRs). Enter “BigMouth Dental Data Repository” – a centralized oral health data repository using real-life, anonymous patient information.
Manage Lab Orders Efficiently. 4 Ways to Streamline Workflows Between Your Dental Clinic and the Lab 24:55
In this webinar we discuss 4 ways you can improve the workflows between your clinic and the lab. And you’ll get a sneak peek demo of our new axiUm Plus module – eLab.
The Four P’s of Maximizing Revenues – Patients, Payers, Payments and Processing 23:17
We discuss the four P’s – patients, payers, payments and processing – and the roles they play in helping to maximize your dental organization’s revenues with axiUm.
6 Ways to Optimize the axiUm Experience at Your Dental Organization 25:21
In this webinar brought to you by Exan Professional Services, we discuss and show you 6 ways you can enhance axiUm for the benefit of your dental clinic.
8 Ways to Effectively Manage Your Dental Patient Payments & Inbound Referrals 17:56
We discuss several ways dental organizations can more effectively manage their patient payments (with the axiUm Lockbox module) & manage their inbound patient referrals (with the axiUm Inbound Referrals module).
The Top 5 Benefits of Interoperability in Healthcare and Dentistry 28:15
You’ve probably heard the buzz word ‘interoperability’ when discussing the integration of healthcare software, but did you know it can bring big benefits to your organization?
Boost Patient Returns. Tips to Improve Recalls in Your Dental Organization. 43:36
Learn the importance of developing an effective recall program for your organization and boost the number of patients who return to your dental clinic.
ePrescribing and Medication Management. What You Should Know About EPCS. 50:34
Learn the rules and regulations behind Electronic Prescribing of Controlled Substances (EPCS) and discover how your dental organization can plan and prepare for the future.
