As technology continues to transform at a rapid pace, the healthcare industry has made a wide effort in utilizing digital options to improve its operations across the board. In fact, according to The Office of the National Coordinator for Health Information Technology, 86% of office-based physicians in the United States…
Summary: We discuss the benefits of implementing a call center at your healthcare organization, including a job description example. From improving patient satisfaction to reducing costs, call center’s are improving the way healthcare organizations do business. Call Centers are gaining popularity when it comes to scaling your healthcare organization. Many…
Summary: You’ve probably heard of the word ‘interoperability’, but did you know it offers big benefits to your healthcare and dental organization? See the Top 5 benefits of interoperability. A buzz word has recently gained traction when discussing the integration capabilities of healthcare software; interoperability. But what does interoperability mean, and…
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