Summary: For dental organizations, referral management has become an increasingly important part of managing the patient experience and coordinating care. Unfortunately, incoming referrals are often lost due a lack of effective workflow processes. The good news is that dental organizations can effectively control and manage inbound referrals. Here are four ways. It’s estimated that patient referrals account for nearly two-thirds of most dental organizations’ new…
Summary: We discuss the benefits of implementing a call center at your healthcare organization, including a job description example. From improving patient satisfaction to reducing costs, call center’s are improving the way healthcare organizations do business. Call Centers are gaining popularity when it comes to scaling your healthcare organization. Many…
Summary: Take advantage of Exan Software best practices, customer success, industry trends, feature breakdowns, upgrade announcements and more on the blog. At Exan Software, we believe in improving efficiency in our communication, just as we improve the efficiency of our client’s clinics, faculty, and students. We are introducing a new…
