problem solving - Exan Software

Corinna Bates In customer success, problem solving

Help is Closer than You Think!

Reintroducing axiUm Help axiUm Help is an online help file that allows you to easily access information about axiUm modules, including workflows, context, tasks, and field definitions. Designed with end users in mind, axiUm Help offers prompt answers for anyone with questions while using axiUm. Finding information is easy as…

Monica Marwood In problem solving

Making Ascend Feel Like Your Own With 6 Easy Customizations

6 easy customizations for improved flexibility

Making Ascend Feel Like Your Own With 6 Easy Customizations When current systems use too many workarounds to get the job done smoothly, switching to Ascend could be the answer. We’ve carefully designed our system to provide the needed flexibility in the six key areas where our industry research tells…

Monica Marwood In customer success, problem solving

Considering axiUm Ascend? Your IT Manager Will Love Us

Considering axiUm Ascend? Your IT Manager Will Love Us How frustrating is your relationship with your IT department? If you depend on on-premise software to run your clinic, you’re probably familiar with one or all of the following issues: Workstation Crashes When a workstation crashes, you have to find another…

Monica Marwood In best practices, features, problem solving

Say Goodbye to Update-Related Dental Clinic Downtime

Say Goodbye to Update-Related Dental Clinic Downtime When it comes to your dental hygiene or dental assisting school's clinic administration and functionality, faculty members and IT staff agree: clinic downtime is nearly unbearable and extended downtime is utterly unacceptable. Common Causes of Clinic Downtime Many schools we talk…

Monica Marwood In problem solving

Facilitating Remote Access While Ensuring Appropriate Security

Whether it's due to COVID-19 restrictions or you've been planning to optimize your dental education clinic for a while, opening up your dental EHR software to access from outside the campus clinic can help facilitate remote study and work. The Future is Remote and Secure When you enable outside access…

Monica Marwood In customer success, problem solving

Automating Insurance Processing – Reduce Manual Work with Payment Remittance and Eligibility Checks.

Reduce Manual Work with Payment Remittance and Eligibility Checks Streamline Your Insurance Payment Posting Process Integrating axiUm’s EDI Remittance (835) Software into your Revenue Cycle Tool Chest Over the years, many dental schools have seen an exponential increase in claims volume. Manual claim submission has become time-consuming and exhausting…

Monica Marwood In features, problem solving

It’s Time to Automate Re-care Management

Managing patient re-care is one of the most critical and challenging tasks in clinic administration. Without a steady flow of incoming patients, dental students will struggle to obtain the skills they need to succeed. Without efficient administrative processes in place, faculty and staff can swiftly become overwhelmed. How can you…

Monica Marwood In customer success, problem solving

How One College’s Dental Hygiene Program Solved Their Software Problem

Coastal Bend College Dental Hygiene Program noticed significant issues with its software imaging system when the world was in the middle of a global pandemic. Lynn Southerland, the Director of Dental Hygiene, knew the college needed to make changes fast if it wanted to provide students with adequate training and…

Monica Marwood In features, problem solving

Built-In Imaging Drives Seamless Radiography-to-File Integration

For decades, getting images from radiography into a patient's file has been a complex process fraught with multiple failure points and even more moments of frustration. Even in an age of digitization, meshing radiography with patient histories is often more difficult than it should be. Time to Upgrade Outdated Radiography-to-File…

Monica Marwood In industry trends, problem solving

Benefits of Paperless Automation for Patient Engagement & Communication

The administrative aspects of running an educational institution's dental clinic are often responsible for most workflow disruptions. Changing student schedules and patient cancellations can lead to an environment that is stressful on a good day and chaotic on a bad one. Reduce Risk of Error and Maximize Patient Care Even…

Help is Closer than You Think!

Making Ascend Feel Like Your Own With 6 Easy Customizations

Considering axiUm Ascend? Your IT Manager Will Love Us

Say Goodbye to Update-Related Dental Clinic Downtime

Facilitating Remote Access While Ensuring Appropriate Security

Automating Insurance Processing – Reduce Manual Work with Payment Remittance and Eligibility Checks.

It’s Time to Automate Re-care Management

How One College’s Dental Hygiene Program Solved Their Software Problem

Built-In Imaging Drives Seamless Radiography-to-File Integration

Benefits of Paperless Automation for Patient Engagement & Communication

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