Connected Care, Safer Outcomes: axiUm’s Carequality Integration Bridges the Medical-Dental Gap
Every patient who walks into a clinic brings with them a unique medical history—one that can significantly influence how care should be delivered. Yet for many providers, that history is often incomplete or locked within disconnected data networks.
In 2022, one patient in the UK arrived for a routine dental implant procedure. Months later, unexpected complications arose—traced back to missing information in her medical record. – (Mills, Barker, & Renton, 2025)
To help close this critical gap between medical and dental care, axiUm offers an interoperable solution through Carequality: a nationwide framework that enables seamless, secure access to a patient’s broader health data—right at the point of care.
By introducing an interoperable framework into the academic environment, dental schools can also prepare students to deliver connected, informed care.
When Critical Details Are Missing: The Patient Impact
Although the implant procedure went as planned, the patient began experiencing a steady decline in her mental health in the months that followed. It wasn’t until later that she disclosed a history of post-natal depression. That missing context likely influenced the patient’s outcome. (Mills, Barker, & Renton, 2025)
Situations like this aren’t rare. Without accurate and seamless access to a patient’s medical data, important information can fall through the cracks:
- Patients may not realize what’s clinically relevant
- Complex medical histories are hard to recall on the spot
- Some information may be withheld—without understanding its full impact
Even when patients do share known conditions, accessing records or acquiring verification from their other providers can be slow and prone to error. For time-sensitive or high-risk procedures, that delay can carry real consequences.
Without full visibility into a patient’s medical history, clinical decisions are impacted. That’s why axiUm’s integration with Carequality isn’t just a technical upgrade; it’s a necessary shift toward safer, more informed, and more connected dental care.
Carequality Integrated with axiUm – United States’ Largest Interoperable Network
Healthcare organizations connected through the Carequality network.
(Image source: Carequality, https://carequality.org)
With axiUm’s Carequality module, dental schools and clinics can now participate in a nationwide interoperability framework—connecting seamlessly with healthcare organizations in your surrounding area. This integration allows providers to securely access a patient’s broader medical history, including medical problems, medications, and care summaries, without ever leaving the axiUm environment.
Instead of waiting on external record requests or relying solely on patient self-reporting, providers can view up-to-date information in real time—supporting faster, safer, and more informed treatment planning. Today, the Carequality network enables the exchange of over 1.2 billion clinical documents each month, spanning more than 4,200 hospitals and 50,000 clinics.
Reflecting on the earlier patient example, access to their full health record could have surfaced key mental health information that would shape the treatment planning process to improve the patient outcome.
With Carequality, axiUm brings this level of connectivity into the daily workflows of dental care and education—helping providers deliver care that is not only clinically sound, but contextually aware.
First-Hand Learning for a Future of Better Care
By embedding real-world interoperability into axiUm, students gain hands-on experience in using modern, connected health systems. Carequality helps students to understand and practice providing holistic patient care by navigating and learning to use integrated health records.
Key educational benefits include:
- Stronger Clinical Judgment
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- Comprehensive health data helps students consider broader clinical factors—such as chronic illness, medication interactions, or mental health history — reinforcing safer, more personalized care.
- Enhanced Teaching and Supervision
- Interoperable frameworks deepen student/faculty discussions and improve the quality of feedback and learning.
Carequality prepares students for the future of dental care – building real-world readiness with the skills and fluency of using interoperable systems to provide comprehensive care to patients.
A Seamless Experience, Built into Your EHR
Carequality in axiUm isn’t just about connecting to an interoperable network —it’s about providing an efficient workflow that improves the quality of patient care.
Updated medical records are automatically checked overnight for scheduled patients, while walk-ins and urgent visits are supported through quick, on-demand retrieval. Instead of navigating new systems, providers can access records directly in axiUm—reviewing and reconciling key data within the existing patient chart.
A few features that support clinical efficiency:
- Smart notifications alert providers to newly available information
- Auto-import options make it easy to bring in test results, medications, allergies, and medical problems
- Built-in filtering highlights relevant data
It’s interoperability made practical—so providers can spend less time searching and more time delivering care.
Better Access. Better Decisions. Better Care.
When providers have the right information at the right time, patient outcomes and confidence in treatment planning improve. Carequality in axiUm brings that level of clarity into focus—helping dental teams move from assumptions to informed action.
Ready to improve patient outcomes with truly connected care?
Request a demo to see how axiUm’s Carequality integration can transform the way your clinic delivers care.
Citation
Mills, I. J., Barker, S., & Renton, T. (2025). The importance of recording mental health history – a case report. Dental Update, 44(10), 922–934
